Mala direta
Defesa do ConsumidorProblemascom entregaFiz uma compra no Submarino.com e, cinco minutos após concluir a transação, percebi que tinha informado o endereço errado para entrega. Liguei para a central de atendimento do site para fazer a troca, mas disseram-me que teria de cancelar o pedido e meu pagamento seria estornado. Acontece que na fatura de abril ainda consta esse débito.Rômulo Cardoso BenvindoBelo Horizonte, MGO Submarino.com informa que cancelou a compra. O estorno, afirma, ocorrerá até duas faturas após a compra, prazo da administradora do cartão.Bife na validade,com mau cheiroComprei uma embalagem de bife suíno, da marca Carrefour, e ao descongelar o produto, senti o mau cheiro do alimento. Entrei em contato com o SAC e pediram-me o meu endereço. Há dois meses aguardo este contato.Aglair Alcantara VellosoRioO Carrefour informa que, após esse contato, o problema foi solucionado.Banco faz ligações inconvenientesNão tenho conta no HSBC, nunca tive qualquer relação com este banco, mas estou sendo importunada em minha casa, várias vezes por dias, por funcionários que telefonam perguntando por Marileia. Já cansei de explicar que não sou ela e nem a conheço. Já reclamei na página do banco no Facebook, que pediu que encaminhasse...
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